OEM Subaru Parts Warranty

 
OEM Subaru Parts Warranty
 
OWNER'S RESPONSIBILITY TO
RETAIN PROOF OF PURCHASE
AND MAINTENANCE

It is the owner's responsibility to retain documents which show the date of purchase and, if applicable, installation of the part or accessory and to present those documents upon request at the time a warranty claim is made.  Failure to present proof of purchase documents upon request may result in denial of a
warranty claim.  If applicable, it is also the owner's responsibility to retain proof that all inspection and maintenance services are performed when recommended and to check fluid levels and tire pressure regularly.

HOW TO GET
WARRANTY SERVICE

A defective Authorized Genuine Subaru Replacement Part or Accessory will be repaired, or at the option of SOA or an Authorized Subaru Dealer, replaced using new or re manufactured parts
without charge to the owner for materials.  In addition, if the part or accessory was originally installed by an Authorized Subaru Dealer, the owner will not be charged for labor. Warranty claims must be made as soon as reasonably possible after a defect is discovered, but before the end of warranty cover-age for the particular part.  It is recommended that warranty claims be made at the Subaru Dealer who sold the part or accessory, although warranty claims can be presented to any Authorized Subaru Dealer located anywhere in the United States. When a warranty repair or replacement is needed, the car (or, if preferred, just the part or accessory) must be brought to an Authorized Subaru
Dealer's place of business during normal business hours.  Within 1 year after the installation of an Authorized Genuine Subaru Replacement Part or Accessory, SOA will pay the cost of having the car towed to the nearest Authorized Subaru Dealer if the car cannot be driven due to a defect covered by this warranty, but only if the defective part or accessory was originally installed in the car by an Authorized Subaru Dealer.  In all cases, a reasonable time must be allowed for warranty repairs to be completed after the part or accessory is received by the dealer.

WARNING CONCERNING NON-AUTHORIZED GENUINE SUBARU REPLACEMENT PARTS AND ACCESSORIES

Authorized Genuine Subaru Replacement Parts and Accessories are new or re manufactured items which have been approved, recommended, and supplied by SOA for installation on the car. Some dealers sell both Authorized Genuine Subaru Replacement Parts and Accessories, as well as other parts and accessories.  This warranty applies only to Authorized Genuine Subaru Replacement Parts and Accessories.  It does not apply to any other parts or accessories.

 
SOA, its Distributors, and Authorized Subaru Dealers reserve the right to make changes in parts and accessories sold by them at any time without incurring any obligation to make the same or similar changes in parts and accessories previously sold by them.

THIS WARRANTY IS THE ONLY EXPRESS WARRANTY BY SOA ON AUTHORIZED GENUINE SUBARU REPLACEMENT PARTS AND ACCESSORIES PURCHASED AFTER DELIVERY OF THE CAR IN WHICH THEY ARE INSTALLED.  SOA, its Distributors, and Authorized Subaru Dealers do not authorize any person to assume for any of them any obligations or liabilities greater than or different from those set forth in this warranty.  This warranty gives the owner specific rights and the owner may also have other rights which vary from state to state.

ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THE PART OR ACCESSORY IS LIMITED IN DURATION TO THE PERIOD OF THIS WARRANTY. 
Some states do not allow
limitations on how long an implied warranty lasts; therefore the
above limitation may not apply.

SOA, ITS DISTRIBUTORS, AND AUTHORIZED SUBARU DEALERS  SHALL NOT BE LIABLE FOR ANY LOSS OF USE OF THE CAR, FOR ANY ALTERNATE TRANSPORTATION, LODGING, FOOD OR TELEPHONE EXPENSES, FOR ANY DAMAGE TO GOODS, COMMERCIAL LOSS, LOSS OF TIME
OR INCONVENIENCE, OR FOR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. 

Some states do not allow the
exclusion of limitation of incidental or consequential damages;
therefore the above limitation or exclusion may not apply.

THIS WARRANTY IS SUBJECT TO CHANGE.

Consult your Subaru Dealer for actual coverage at time of part or
accessory purchase.















 
WHAT IS NOT COVERED
This warranty does not cover:
  1. any part or accessory which is covered by any other written warranty from its manufacturer or from SOA;
  2. any part or accessory installed in the car prior to or at the time of its delivery;
  3. the performance of any normal maintenance services or replacement of any normal maintenance or wear items, except brake pads/shoe linings, and clutch disks which are covered for a period of 1 year regardless of mileage;
  4. normal deterioration of appearance items;
  5. labor unless the part or accessory was originally installed by an Authorized Subaru Dealer;
  6. the replacement of lost or contaminated lubricants or fluids (such as refrigerant in an air conditioning unit) unless the loss
    or contamination is a direct result of a defect covered under this warranty;
  7. part failure when used parts are used in conjunction with new parts and; (8) performance parts as defined by SOA.
This warranty does not cover any part or accessory which malfunctions, fails or is damaged due to:
  1. objects striking the car or any road hazards, whether on or off the road;
  2. collision, accident, abuse, neglect, misuse, or any other causes beyond the control of SOA
  3. the failure either to perform any normal maintenance on or follow any operating instructions for the part or accessory;
  4. the failure to follow the operating instructions for the car set forth in the Owner's Manual or failure to follow the Schedule of Recommended Inspection and Maintenance for the car set forth in the Warranty and Service Booklet;
  5. improper installation, adjustment or repair of the car or improper adjustment, repair or installation of the part or accessory;
  6. alterations made by changing, adding to or removing any items from the car or from the part or accessory;
  7. installation in or attachment to the car of accessories or equipment not approved or recommended by SOA;
  8. commercial use of the car, unless this exclusion is expressly waived in writing by SOA;
  9. use of the car in any race or competitive event;
  10. airborne fallout including, but not limited to, chemicals, tree sap, bird droppings; salt, hail, windstorm, flooding, water, lightning, extreme temperatures, or any other environmental cause;
  11. failure to follow recommendations on fuel use contained in the Owner's Manual;
  12. if the vehicle has been dismantled or changed in such a manner that constitutes a material alteration of its original construction;
  13. damage to a covered part directly caused by the failure of a non-covered part or occurrence of event, and;
  14. damage caused by adding or applying chemicals other than those approved or recommended by SOA.

GENERAL
SOA, through an Authorized Subaru Dealer, will repair or replace under this warranty Authorized Genuine Subaru Replacement Parts or Accessories that malfunction or fail during the warranty periods a result of a manufacturing defect.  When a defective part or accessory originally installed by an Authorized Subaru Dealer, that servicing Subaru dealer will also replace, without charge, all lubricants and fluids which become contaminated or lost as a
result of making any such repairs.  However, SOA has no control over damage which occurs to the part or accessory caused by such things as objects striking the car, collision, misuse, improper installation or lack of maintenance.  Therefore, damage to a part or accessory for any reason which occurs as a result of the way the car is operated or treated is not covered under this warranty.

Under the Subaru Limited Parts Warranty there are just 3 easy points to remember.
  1. Your Subaru Dealer stands behind the Authorized Genuine Subaru Replacement Parts and Accessories he installs.  If the part or accessory fails to perform or breaks down with normal use within 1 year* of purchase, return it to your Subaru Dealer for repairs or replacement.
  2. Authorized Genuine Subaru Replacement Parts and Accessories are covered by the Limited Warranty for 1 year* ? regardless of the number of miles you've driven.  That means you are protected on materials and work-manship for everything from an Authorized Genuine Subaru Alloy Wheel to an Authorized Genuine Subaru Remanufactured Alternator.
  3. Hold on to your Dealer receipts for parts and accessories. They establish the date of purchase and can speed up repair or replacement if required.
It's that easy.  Our parts warranty is one of the highlights of the Subaru commitment to professional service and genuine replacement parts and accessories.For full details on coverage, please see the Subaru Warranty and Maintenance booklet.

* Excluding wear items and certain performance parts that are sold "as is" without any warranty coverage.


WEAR ITEM COVERAGE
Remote transmitter batteries, brake pad and shoe linings and clutch disk linings are considered to be wear items. When replacement is necessary because of wear, Genuine Subaru Replacement Part and Accessory
Warranty coverage is as follows:
  • 2003 and later model year vehicles: 1 year regardless of mileage or the balance of the Basic New Car Limited Warranty, whichever is longer

AUTHORIZED GENUINE SUBARU BATTERY WARRANTY REPLACEMENT COVERAGE 
Genuine Subaru Replacement Battery Warranty
This warranty applies to "Genuine Subaru Replacement" batteries that fail due to a defect in material or workmanship which occurs under normal usage while installed in a Subaru vehicle.

Note: The original equipment battery is covered by the Basic New Car Limited Warranty only.  No other warranty coverage applies.  Original
equipment "maintenance free" batteries are not eligible for warranty cost prorating.

Replacement Batteries
Genuine Subaru Replacement Batteries are warranted by the 30 monthunlimited mileage Genuine Subaru Replacement Battery Warranty or the balance of the Basic New Car Limited Warranty, whichever is longer. During the 30 month Genuine Subaru Replacement Battery Warranty period, or the balance of the Basic New Car Limited Warranty period, coverage includes reimbursement for testing and replacement labor costs provided the battery was installed by an Authorized Subaru Dealer. In addition, towing to the nearest Authorized Subaru Dealer if the vehicle cannot be driven due to a defect covered by this warranty is covered. Genuine Subaru Replacement Batteries which fail after the 30 month Genuine Subaru Replacement Battery Warranty period or the Basic New Car Limited Warranty has expired are eligible for prorated warranty coverage for a limited period of eighty five (85) months.  Reimbursement for testing, replacement labor or towing is not covered.  Prorating begins on the date the battery was originally installed.

RUST PERFORATION COVERAGE
Defective Authorized Genuine Subaru Replacement sheet metal body panels that are rusted completely through from the inside out (perforated
by corrosion) will be repaired or, at the option of SOA or an Authorized Subaru Dealer, replaced under this warranty.  To obtain warranty cover-age, the car must be brought to an Authorized Subaru Dealer located anywhere in the United States as soon as reasonably possible after the discovery of rust perforation.  The following items are not covered:
  1.  rusting of the outside of the underbody (floor pan) or any other part of the car except body panels;
  2. rust resulting from alteration of any body panels;
  3. rust as a result of damage to paint caused by normal road hazards such as stones or other debris;
  4. body panel rust caused by abuse, lack of maintenance, or damage to the car;
  5. rust caused by sand, mud,salt, submergence of a body panel in water, exposure to industrial fallout, chemical fallout, tree sap, hail, flooding or other causes beyond the control of SOA; and
  6. other items listed under "What Is Not Covered".

In general, Rust Perforation Coverage applies to perforation due to corrosion only. Perforation is a rust-through condition, such as an actual hole in a sheet metal panel.  Cosmetic or surface corrosion, such as that caused by stone chips or scratches in the paint, is not covered under this warranty.  In addition, SOA or the Subaru Dealer reserves the right to decide whether painting the repaired or replaced panel to match the original finish is feasible.  SOA will not, under any circumstances pay for painting the entire car solely to match paint color.


WHO MAKES THIS WARRANTY

This warranty is made by Subaru of America, Inc.  ("SOA")**, Subaru Plaza, P.O. Box 6000, Cherry Hill, New Jersey 08034-6000.

WHO IS COVERED
This warranty only applies to Genuine Subaru Replacement Parts and Accessories purchased for use on an applicable Subaru vehicle from an Authorized Subaru Dealer located in the United States. Every owner of the vehicle during the warranty period shall be entitled to the benefits of this warranty. If the vehicle is sold or otherwise transferred during the warranty period for the part or accessory, it is recommended that the new owner be given proof of purchase documents for the part or accessory.

WARRANTY ON WHOLESALE PARTS 
Genuine Subaru Replacement Parts and Accessories sold by Authorized Subaru Dealers to wholesale accounts for resale to retail customers are covered by the Genuine Subaru Replacement Parts and Accessories Limited Warranty. Warranty coverage on those parts or accessories begins on the date the parts or accessories are sold to a retail customer by the wholesale account.

The Subaru Replacement Parts and Accessories Limited Warranty is 1 year from the date of installation with no mileage limitation.

In addition, Remanufactured Transmissions are covered under the following warranties, whichever provides the greatest coverage:
  • The balance of any applicable Subaru New Vehicle Limited Warranties, or
  • The Authorized Genuine Subaru Remanufactured Transmission Limited Warranty: 2 years or 24,000 miles, whichever comes first, from the date of installation, or
  • The Authorized Genuine Subaru Replacement Parts Limited Warranty 1 year from date of installation with no mileage limitation Also, Remanufactured Short Blocks are covered under the following warranties,whichever provides the greatest coverage:
  • The balance of any applicable Subaru New Vehicle Limited Warranties, or
  • The Authorized Genuine Subaru Remanufactured Engine Limited Warranty: 3 years of 36,000 miles, whichever occurs first, from date of installation, or
  • The Authorized Genuine Subaru Replacement Parts Limited Warranty: 1 year from date of installation with no mileage limitation

Claims for defective "wholesale" parts must be submitted through normal warranty claim submission procedures.A valid vehicle identification number (VIN) is required and determinesthe parts handling allowance based on the model year of the vehicle.Claims cannot be processed without a valid VIN. Claim entry requires the following:
  • VIN of the vehicle on which the part was installed
  • Vehicle mileage at original installation
  • Previous retail invoice/repair order number
  • Previous retail invoice/repair order date
  • Vehicle current mileage

In addition, the selling dealer is required to retain and submit, upon
request, copies of invoices or other receipts sufficient to confirm the
following:
  • The dealer's sale to the wholesale account
  • The wholesale account's sale to the retail customer
  • The date of the retail sale

In accordance with the terms of this warranty, coverage extends only to the reimbursement of the part or accessory. There will be no coverage provided for labor expenses unless the part or accessory was installed by an Authorized Subaru Dealer.

** For parts and accessories sold in Hawaii only, this warranty is made by Subaru of Hawaii, 740 Halekauwila Street, Honolulu, Hawaii 96813, which is solely responsible for all matters related to the warranty on such parts and accessories.

DURATION OF THIS WARRANTY

This warranty begins on the day an Authorized Genuine Subaru Replacement Part or Accessory is purchased.  The warranty is 1 year, regardless of mileage (except for wear items), or for the period of coverage remaining for the particular part under the Subaru New Car Limited Warranties, whichever is longer.

Remanufactured Parts
Genuine Subaru Remanufactured Replacement Parts are warranted for one year regardless of mileage, unless specified otherwise or for the period of coverage remaining for the particular part under other Subaru Limited Warranties, whichever is longer.

Genuine Subaru Remanufactured Transmission Limited Warranty
Remanufactured transmission assemblies supplied by SOA are warranted by the following Subaru Limited Warranty that provides the greatest coverage applies:

  1. The Authorized Genuine Subaru Replacement Parts Limited Warranty: 1 year from date of installation with no mileage limitation.
  2. The Authorized Genuine Subaru Remanufactured Transmission Limited Warranty: 2 years or 24,000 miles, whichever occurs first, from date of installation.
  3. The balance of any applicable Subaru NewVehicle Limited Warranties.

Remanufactured Short Block
The following Subaru Limited Warranty that provides the greatestcoverage applies:

  1. The balance of any applicable Subaru New Vehicle Limited Warranties, or
  2. The Authorized Genuine Subaru Remanufactured Engine Limited Warranty: 3 years or 36,000 miles, whichever occurs first, from date of installation, or
  3. The Authorized Genuine Subaru Replacement Parts Limited Warranty: 1 year from installation with no mileage limitation

WHAT IS COVERED
This warranty covers any repairs needed to correct defects in material or workmanship which occur under normal use in any Authorized Genuine Subaru Replacement Part or Accessory purchased after retail sale of the Subaru vehicle in which the part or accessory is installed (the "car"). Authorized Genuine Subaru Replacement Parts or Accessories installed in the car prior to retail sale of that car are covered under the Subaru Limited Vehicle Warranty which appears in the Vehicle Warranty & Maintenance Booklet. This warranty does not apply to Subaru performance parts unless otherwise specified in writing.
)
; ;